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♡Frequently Asked Questions ♡

How long will my order take to process?


Orders can take anywhere from 2-5 weeks depending on various factors of your order such as: volume of orders at a time, having to order a special case for your phone model, having to work on complex cabochons like rainbow pieces, waiting for certain materials needed for your case, etc.

Can you do all phone model types?

For the most part, yes! I can order almost any phone model case to work on for you, although sometimes these cases come from places overseas and can take several weeks to get to me. I try my best to order cases within the US so I can receive them as quickly as possible, but unfortunately if you have a very uncommon phone model, I have no choice but to order it from places overseas.

Can you do any theme for my custom case?

Yes! For the most part, I can do any theme! If you are unsure if I can, feel free to send me a message to discuss options! I strongly suggest you look through my instagram (@littlekawaiicreations) to view themes that I can do and have done before. I ask that you keep cabochon selections to ones that I have on cases I've done previously and again, if you would like to know if I can do a different theme you haven't seen before then feel free to send me a message!

Can you do a case like this? (Insert photo)

I WILL NOT copy a previous custom case, or a case made by another decoden shop. This is out of respect for the CUSTOM DESIGN that a previous customer may have made, or a custom design made from another shop. I can take inspiration of colors and certain cabochons if you need to show me examples of what you would like for your case, but copying any past CUSTOM designs will not be done! I hope you understand! 

How do I pay for my order if I do not have a PayPal account?


It is not necessary to have a PayPal account to check out from my website! You can pay using a credit card using the "guest checkout" option at the checkout page. Feel free to message me if you run into any issues or are confused on the process and I would be happy to assist you!

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